Terms of Service
MG Digital Direct is a brand of MALA Group, Inc., a Florida corporation (“MG Digital Direct,” “we,” “us,” or “our”), located at 622 Banyan Trail, Suite 614, Boca Raton, FL 33431. You can reach us at admin@mgdigitaldirect.com or (561) 423-4813.
These terms govern your use of MG Digital Direct's websites and services. By creating an account or purchasing a subscription, you agree to them.
What we provide
Depending on your plan, our services may include: a business website we build and host for you, a website chat assistant, an AI phone receptionist and business phone number, an appointment booking calendar, business email setup, Google Business Profile setup, review requests, social media content, marketing data, business cards, and direct-mail campaigns. Plan contents and current pricing are listed on our pricing page.
Accounts
You must provide accurate information and keep your login credentials secure. You are responsible for activity under your account. You must be authorized to act for the business you register.
Subscriptions and billing
- Plans bill monthly in advance and renew automatically until canceled. Annual prepay (two months free) and quarterly options are available on request or at checkout.
- One-time setup fees, where applicable, are stated at checkout.
- Add-ons — such as domain names, additional mailboxes, phone numbers, additional call minutes, printing, and mailing services — are billed separately at the rates shown when you order them.
- You may cancel at any time from your portal or by contacting us; see our Refund & Cancellation Policy for how cancellation and refunds work.
- Prices may change with at least 30 days' notice; changes apply at your next renewal.
Your content
You own the content you provide (text, images, logos, documents). You grant us a license to use it to build and operate your services. You are responsible for having the rights to everything you upload and for the accuracy and legality of your business's content, offers, and claims.
AI services
Some services are powered by artificial intelligence, including phone receptionists, chat assistants, and generated content (website copy, social posts, logos). AI output can contain errors. You are responsible for reviewing generated content that represents your business. AI assistants on our phone lines and websites are identified as automated.
Acceptable use
You may not use the services to send spam or unsolicited bulk messages; to violate telemarketing, anti-spam, or privacy laws; to host unlawful, deceptive, or infringing content; or to interfere with the platform or other customers. We may suspend or terminate accounts that violate these rules, with or without notice, and without refund of fees already paid. Detailed acceptable-use terms are available on request and form part of these terms.
Phone numbers and domains
Phone numbers we provision remain on our carrier account while your subscription is active; portability on request where supported. Domain names are registered in your business's name on your behalf; registrations are annual and subject to the registry's terms.
Service availability
We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance and update features. If we discontinue a service you have prepaid for, we will refund the unused portion.
Disclaimers and limitation of liability
Services are provided “as is” to the fullest extent permitted by law. We do not guarantee specific business results, search rankings, call volumes, or marketing outcomes. To the maximum extent permitted by law, our total liability for any claim is limited to the amounts you paid us in the three (3) months before the claim arose, and we are not liable for indirect, incidental, or consequential damages.
Indemnification
You will defend and hold us harmless from claims arising out of your business's content, products, services, or your violation of these terms or applicable law.
Termination
You may cancel at any time. We may suspend or terminate for non-payment, violation of these terms, or risk to the platform. On termination we will make your uploaded content available to you for 30 days on request.
Governing law
These terms are governed by the laws of the State of Florida. Any dispute will be brought in the state or federal courts located in Palm Beach County, Florida.
Contact
admin@mgdigitaldirect.com · (561) 423-4813 · 622 Banyan Trail, Suite 614, Boca Raton, FL 33431.